MAMMOTH STRENGTH CLUB LTD (“the Club”)
CLUB RULES AND WHAT YOU NEED TO KNOW
APPROPRIATE RULES ARE DISPLAYED
WITHIN THE CLUB
Opening Hours
Monday to Friday: 24 hours
(manned 9am to 7pm)
Weekends: 24 hours
(unmanned)
Membership Definitions
Adult: Application for
everyone over the age of 18 years old, or 16 years old if a parent or guardian
will pay the monthly subscriptions and be responsible for under 18’s conduct.
At the ages of 16 and 17 a prospective member must have the permission of a
parent or guardian to join. The same parent or guardian shall be responsible
for ensuring that the Club rules are adhered to and that their membership fees
are paid in line with the terms and conditions of direct debit collection. In
addition to this, members aged 16 and 17 must sign a Behavioural Code of
Conduct and provide valid ID as proof of age.
Membership Categories
Full Membership: Entitles
full use of the Club facilities
Blue Light memberships:
Entitles full use of the Club facilities
Membership Rules
You are not permitted to
bring pets (other than guide dogs) on to the Club premises.
Crockery and glass in any
shape or form is not allowed in the Club.
We reserve the right to use
any individual or group photographs or movie shots for press or promotional
purposes. Where possible we will ask you to sign a use of image form.
Persons who appear to be
under the influence of drink or drugs will be asked to leave the Club.
Any person whose behaviour
is deemed inappropriate by staff, will be requested to leave the Club. Any
incidents of this nature should be reported to a member of staff immediately.
All equipment, staff and
fellow users must be treated with due care and respect.
Appropriate footwear and
clothing must be always worn whilst in the Club.
Please use the storage
provided for your personal belongings.
All lost property found on
the premises should be handed into the club reception. No underwear, hairbrushes,
shampoos, soaps, deodorants, or similar products will be kept in lost property;
they will be disposed of immediately. All other items will be kept by the Club
for 14 days and then donated to local charity.
All members must complete a
New Member ParQ within the first 7 days of their membership. They may then
choose to book a gym appointment.
Members are particularly
advised not to undertake strenuous physical activity for which they may be
medically unfit.
All members use the
equipment and facilities entirely at their own risk and the Club do not accept
responsibility for any harm or injury to any member however caused.
Members who have any
reservations as to their physical condition are advised to have a medical check-up
before embarking on any exercise.
The Club reserves the right
at any time to, and without notice, to remove facilities for maintenance and
refurbishments.
Smoking and e-cigarettes
are strictly prohibited in all areas of the Club, inside and all outside areas.
The Club reserves
the right to refuse any person admission to the Club without reason.
MEMBERSHIP TERMS
Principle Terms
This
agreement is an agreement between you, us and ClubRight This agreement
commences once you have indicated your acceptance in the Declaration section of
this web sign up process or during the sign-up process over the telephone. Your
membership starts immediately but you have 14 full days after sign-up to cancel
this agreement for any reason. To exercise this right, you must inform the club
of this by email mammothstrengthclub@gmail.com. If you exercise this right to
cancel and, if applicable, we will reimburse you all membership fee payments
received from you using the same means of payment you used for the initial
transaction. If you have used the service before requesting to cancel, then we
will reduce your membership fee refund by a pro rata amount equal to the number
of days from signup to the date cancellation was requested.
Fees & Charges
The Initial Payment or paid
in full annual fee is due from you to us, is payable immediately and is not
refundable other than in the event of breach or negligence by us.
The Direct Debit Payment
Amount is due from you to us. You are obligated to make the “Minimum No. of
Direct Debit Payments” stated with the first one being paid on the 1st Direct
Debit Payment Date and then every month thereafter. You are obligated to make
every Direct Debit Payment regardless of non-attendance, except where the
cancellation terms below are met. See Cancellation section below.
If you fail to pay any
monies due under this agreement or if any Direct Debit is returned unpaid or
any cheque is returned unpaid or if any other form of payment is not honoured
for whatever reason, we will attempt two further collections.
You agree to advise us
promptly of any change to the members’ details provided.
If you fail to pay any
amount due under this agreement for a period of more than thirty days, then we
may pass the debt to a third-party company for collection. The reasonable and
direct costs incurred in employing the third-party company will be borne by you
including costs in tracing you if you have changed your address without telling
us.
Automatic Renewal/Continuation of
Direct Debit Payments
We will automatically
continue collecting the Direct Debit Payment Amount every month. Your
membership will be extended by one month for each payment (“Renewal Period”).
This renewal Direct Debit payment amount may only be amended if we advise you
in writing giving not less than 30 days’ notice. Please note if your membership
included the benefit of a free period then we will stop making collections
during that free period and recommence making collections on the renewal date.
You may prevent the
Automatic Renewal at any time by giving us written notice via email, mammothstrengthclub@gmail.com. When the final minimum
period payment has been taken you should also cancel your Direct Debit mandate
directly with your bank.
Once you have completed the
minimum number of Direct Debit Payments you can cancel your automatic renewal
by giving us written notice via email mammothstrengthclub@gmail.com.
After the final payment has
been taken you may also cancel your Direct Debit mandate directly with your
bank.
Enforcement and Termination
If we take no action or let
you off any breach of this agreement or give you extra time to pay or comply,
it will not stop us enforcing the terms of this agreement strictly at a future
date.
We may assign the benefit
of this agreement and our rights thereunder to a third party on notice to you.
Your rights under this agreement will not be prejudiced. You may transfer your
membership to another person provided that such person signs an agreement with
us and accepts the balance of any remaining Minimum Number of Direct Debit
Payments.
We will do our best to
resolve any disputes over this agreement. If you wish to take court proceedings
against us, you must do so within the United Kingdom. Relevant UK law will
apply.
If any part of this
agreement is disallowed or found to be ineffective by any court or regulator,
the other provisions shall continue to apply.
We may terminate this
agreement with immediate effect on notice to you if you are in breach of the
Clubs Rules (i.e., stealing, or other criminal activities within the facility).
In this event you will not be liable to pay any further Direct Debit Payments,
provided such breach is not deemed by us to have occurred primarily to qualify
you for a refund or no further payments.
Cancellation
Long term (over 3 month)
illness or injury: This agreement may be cancelled in the event of an illness,
injury, or medical condition which in the written opinion of a doctor or other
suitably qualified medical practitioner prohibits exercise for 3 months or
longer upon appropriate proof being provided.
Redundancy: This agreement
can be cancelled upon appropriate proof of redundancy from your employer or
other loss of livelihood.
Pregnancy: This agreement
can be cancelled if you become pregnant upon the appropriate written proof
being given.
Breach: This agreement can
be cancelled if we are in breach of contract including if we do not provide
facilities or services, you may reasonably expect, and we have fallen well
below that standard.
Freezing
Temporary Illness or
Injury: This agreement may be frozen in the event of a temporary illness,
injury, or medical condition which in the written opinion of a doctor or other
suitably qualified medical practitioner prohibits exercise for a period.
Please note – ANY Freeze
will not be affected until the appropriate proof is provided and received (in
writing via email mammothstrengthclub@gmail.com) to the club’s Membership
Administration Department.
Backdated freezes will not
be allowed.
Please note – A freeze
period does not affect the Minimum No. of Direct Debit Payments you are due to
make and any payments remaining at the time of the freeze will remain due and
recommence monthly once the freeze period has completed.
A Member who has “frozen”
his/her/their membership will not be allowed access to the club.
Membership QR CODES
A Membership QR Code will
be issued to every member via the ClubRight app. This is time sensitive and can
only be used once. It cannot be shared, any member found doing so will be
suspended, then we may terminate your membership without any refund.
Every member must swipe his/her/their
QR Code on each visit before proceeding into the club. Any member attending the
club without a valid Membership QR Code may be asked for proof of
identification.
Membership is only valid
for the named member and cannot be used by anyone else.
As such, you may not give
your membership QR Code to anyone else or allow the QR Code to be used by
anyone else. If you give your membership QR Code to another person, then we may
terminate your membership without any refund.
The club reserve the right
to refuse entry if a valid membership band is not produced on entry of the Club.
A member may be granted access
to the Club on a temporary basis should they forget their device, proof of
membership will be required by reception.
The
Club reserves the right to refuse any person admission as a guest to the Club
without reason.
Tailgating is not permitted, any member found doing so will
result in their membership being terminated.
Equipment
Any person who removes, damages, or destroys any
property of the Club shall be responsible and liable for the replacement or
repair of such property at his/her/their sole expense & shall indemnify the
Club against any costs or expenses however incurred by the Club in repairing or
replacing such property. Prosecution will follow in certain cases.
Gym
To promote safe exercise please ask for
assistance from the team before performing unfamiliar exercises.
Rules:
1. Scan in.
Every member/guest must
check-in to register their gym attendance. Failure to do so is a breach of our
insurance, and health and safety policy. Tailgating is not allowed, members
found doing so will be banned.
2. Personal
Training.
Members are not allowed
to provide others with Personal Training unless otherwise arranged with
management.
3. Respect Others.
Always treat all gym
members and staff with respect. Don’t give unsolicited advice.
4. Mobile phones.
Keep noise level to a
minimum. Please take phone calls outside.
5. Hygiene.
Maintain good personal
hygiene.
6. Dress Code.
Wear appropriate gym
attire. This typically includes athletic shoes, shirts, and bottoms. No dirty
boots or muddy footwear. Only closed water bottles or sports drinks are allowed
in the workout areas. Avoid bringing food or open containers into the gym.
7. Personal
Belongings.
Keep tidy at all times.
Do not leave in the way of other users.
8. Clean Up After
Yourself.
Wipe down machines and
equipment after use.
9. Litter.
We have rubbish bins
spread throughout the facility, please use them, or take home with you.
10. Personal Space.
Respect the personal
space of others. Keep a reasonable distance when someone is working out.
11. Equipment Care.
Use the equipment as it
is designed to be used. If you're unsure about how to use a piece of equipment,
ask a staff member for assistance. Return equipment to its designated place
after use. Please put all your weights and bars back once you have finished
with them. Please do not drop any equipment that is not designed to be dropped
or in an area where the floor is not rubber matted.
12. Safety First.
Prioritise your safety
and that of others. Don’t perform exercises beyond your capability. Use
spotters for heavy lifts – ask your fellow members or grab a member of staff.
If you notice broken equipment or any safety hazards, report them to the staff
immediately.
13. Security.
Please do not prop the
doors open.
We urge all members arrive on time for any
appointments with the fitness team or personal trainers.
If you need to cancel an appointment, please let
the club know with at least 24 hours’ notice. Failure to keep an appointment
and or cancelling without adequate notice may result in the club removing your
booking privileges.
The club reserves the right to enforce and amend these rules as they
see fit. Failure to comply with these rules could result in you being removed
from the premises, your membership being terminated, a temporary ban, or
permanent ban from the facility.
Personal Training & Coaching
Personal training should be arranged directly
with the Personal Trainer. Personal Training is undertaken by qualified
Personal Trainers. They are governed by their code of conduct and are insured
under their own insurance. No other personal training or coaching is permitted
unless advanced permission is gained from the General Manager.
Studio Classes
Classes can be booked in advance through our
online booking system or at reception.
Maximum class numbers are determined based on
the size of studio and the type of class. Once the maximum number is reached no
other members will be able to enter the studio.
Failure to turn up to a pre booked class may
result in your booking privileges being removed.
If you are unable to attend a pre-booked class,
please cancel your booking through our online booking system or contact
reception on ******** before the class is due to start so your place can be
re-issued.
The warmup is an important part of the class to
reduce the risk of injury, so please arrive on time. Failure to turn up 5
minutes before a class start time may result in your place being issued to a
member on the waiting list.
Please inform the instructor if you have any
injuries or medical conditions, or if your medical condition changes.
For your comfort and the comfort of others we
ask all members to wear correct footwear and unrestrictive clothing.
An instructor may ask you to leave a class if
you are behaving inappropriately.
Due to unforeseen circumstances, it may be
necessary for Club to change or even cancel a class at short notice. However,
we will endeavour to provide as much notice as possible.
Please leave the studio promptly after the class
to allow the next class to start on time.
Please do not enter the studio until the class
before has finished and exited the area.
Club require a minimum of 4 participants for a
class to take place.
Clothing, sports bags, and other personal items
are not permitted in the studio area.
Members may use the studio when classes are not
taking place, please ensure that all equipment is put back after use.
Behaviour & Dress
Please behave appropriately when in or around
the Club. Do not use foul, loud, or abusive language; do not act in a
threatening manner. The Club will not tolerate violent or aggressive behaviour.
The Club may terminate your membership or may
refuse you entry into the Club, or eject you from the Club, if you commit a
breach of the club rules, or any other serious misconduct.
All complaints should be communicated to club
management, or in writing through the feedback boxes / systems provided in club,
or by post to the General Manager.
Please dress in suitable clothing whilst in the Club.
Guidance as to suitable attire may be obtained from the General Manager who
may, at his/her/their discretion, require you to leave club premises or part of
the club premises, if you are not dressed appropriately.
Valuables
Please look after your valuables. The Club
cannot accept liability for loss or damage to any property left in the club.
Please dispose of all litter in the bins
provided. Please report the presence of suspicious individuals in the changing
room to a member of staff.
Liability
The Club’s liability for damage or loss to
member’s property is strictly limited to any damage or loss suffered because of
negligence of the Club, its staff, or its agents. Without exception the Club
will not accept liability for the safety of members, or their personal property
brought onto the Club site, unless such property is handed to the Club
reception & a signed receipt is given (this doesn’t include lost property).
The Club reserves the right, in its absolute discretion, to refuse to store any
such personal property of members. Property stored in storage areas provided by
the Club, or its agents are stored at the owner’s risk and no liability for
loss or damage will be accepted by the Club. Cars parked in the Club car parks
or elsewhere on the premises and all the contents in them are left at the owner’s
risk and the Club will not accept any liability for loss or damage in respect
thereof. The Club cannot accept any liability for any accident to any member
that may occur on the premises or within the grounds of the Club other than
liability, which may arise from negligence of the Club, its staff, or its
agents.
Any member who suffers an accident on the Club
premises or in the Club grounds must report the accident, and the circumstances
under which it occurred, to the Club Manager immediately following the
accident.
Car Parking
The car park is available for members, visitors,
and employees of the Club.
No unauthorised parking is permitted.
Unauthorised parking and or a car parked incorrectly may be clamped and a fee
may be charged for removal of the clamp.
We cannot accept liability for theft or damage
to cars parked in the car park.
Fire Exits
In
the event of a fire evacuate through the front door.